EU261 — Rerouting / Reimbursement / Expenses (Starter)

Subject: EU261 Request — Rerouting/Reimbursement and Expenses — [Booking Ref] — [Date]

To: [Airline Customer Relations / EU261 Team]

Booking reference: [PNR] Ticket number(s): [ETKT] Passenger(s): [Names] Original itinerary: [Route + flight numbers + dates] Disrupted itinerary / outcome: [What happened]

I request remedies under Regulation (EC) No 261/2004:

1) Rerouting at the earliest opportunity under comparable transport conditions, or reimbursement if rerouting is no longer required by me. 2) Reimbursement of reasonable expenses incurred due to the disruption (meals, accommodation, ground transport, communications), with receipts attached. 3) Please provide a written explanation of the disruption cause and the operational basis for the rerouting offered/denied.

Evidence attached:

• Boarding pass(es) / check-in screenshots
• Delay/cancellation notice(s)
• Receipts (itemized)
• Timeline summary

Payment details for reimbursement:

• Name: [Name]
• IBAN: [IBAN]
• BIC/SWIFT: [BIC]
• Address: [Address]

Regards, [Name]