EU261 Compensation Request (Starter)
Subject: EU261 Compensation Request — [PNR] — [Date] — [Passenger]
To: [Airline Customer Relations / EU261 Team]
Booking reference (PNR): [PNR] Ticket number(s): [ETKT] Passenger(s): [Names] Original itinerary: [Route + flight numbers + dates] Actual arrival time: [Timestamp + TZ or UTC] Disruption: [Delay / Cancellation / Denied boarding]
I request compensation under Regulation (EC) No 261/2004, as applicable, based on:
- flight distance category and arrival delay
- and any applicable exceptions (please substantiate if you claim extraordinary circumstances)
Please provide: 1) your eligibility determination and reasoning 2) the compensation amount and payment method 3) if denied, the specific facts and evidence relied upon
Payment details:
- Name: [Name]
- IBAN: [IBAN]
- BIC/SWIFT: [BIC]
Regards, [Name]